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Policies

Policies outlined below:

 

Privacy Policy

Privacy Policy

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Effective Date: 01/01/2024

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At Guided Path Terminal Cancer Support, Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us—whether through our website, donations, volunteer sign-ups, or other forms of engagement.

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1. Information We Collect

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We may collect the following types of information:

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  • Personal Information: Name, address, email address, phone number, and other contact details

  • Donation Details: Amounts, methods of donation, and donor history (processed securely through third-party platforms)

  • Volunteer Information: Application responses and contact details for outreach

  • Website Usage Data: Browser type, IP address, pages visited, and other anonymized traffic data via cookies or analytics tools

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2. How We Use Your Information

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We use your information to:

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  • Process donations and send receipts

  • Communicate with you about news, events, volunteer opportunities, or fundraising efforts

  • Respond to inquiries or requests

  • Improve the functionality and content of our website

  • Comply with legal obligations

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We will never sell, rent, or share your personal information with third parties for marketing purposes.

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3. Email Communications

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If you opt in to receive updates, we may send occasional emails about our programs, fundraising campaigns, or volunteer opportunities. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

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4. Third-Party Services

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We may use trusted third-party services (such as payment processors or email marketing platforms) to collect or process information. These platforms maintain their own privacy and security policies and are used solely to support our mission.

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5. Data Security

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We implement reasonable security measures to protect your information, including SSL encryption and secure third-party processing tools. However, no method of transmission over the internet or electronic storage is 100% secure.

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6. Your Rights and Choices

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You may contact us at any time to:

  • Review or update your information

  • Request to be removed from mailing lists

  • Ask questions about how your data is handled

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7. Changes to This Policy

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We may update this Privacy Policy occasionally to reflect changes in our practices. The most current version will always be posted on our website with the effective date.

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Contact Us:
Guided Path Terminal Cancer Support, Inc.
📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org

Terms of Use / Terms & Conditions

Terms of Use / Terms & Conditions

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Effective Date: 01/01/2024

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Welcome to Guided Path Terminal Cancer Support, Inc. (“Guided Path,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, guidedpathtcs.org (the “Site”). By visiting or using this Site, you agree to be bound by the terms outlined below.

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If you do not agree to these Terms, please do not use the Site.

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1. Use of the Website

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The purpose of this Site is to provide information about our mission, programs, events, volunteer opportunities, and to facilitate donations.

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.

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2. Intellectual Property

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All content on this Site, including but not limited to text, images, graphics, logos, videos, and design elements, is the property of Guided Path or used with permission and is protected by applicable copyright and trademark laws.

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You may not reproduce, distribute, modify, or republish any portion of the Site without prior written permission from Guided Path.

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3. Donations and Transactions

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All donations made through this Site are voluntary and non-refundable unless otherwise stated. We use secure, third-party payment processors to manage financial transactions. By donating, you agree to the terms and policies of those processors.

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Donation details are handled in accordance with our Privacy Policy.

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4. Third-Party Links

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This Site may contain links to external websites or resources. Guided Path is not responsible for the content, accuracy, or availability of any third-party sites. Linking to external resources does not imply endorsement.

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5. Limitation of Liability

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Guided Path strives to keep the Site accurate and up to date, but we make no warranties or guarantees regarding the accuracy, completeness, or availability of the information provided. We are not liable for any direct or indirect damages resulting from your use of or inability to use the Site.

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6. Indemnification

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By using this Site, you agree to indemnify and hold harmless Guided Path and its officers, directors, staff, volunteers, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Site or your violation of these Terms.

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7. Changes to These Terms

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We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be posted on this page with the effective date. Continued use of the Site following any changes indicates your acceptance of the new terms.

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8. Governing Law

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These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

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Contact Us:

If you have any questions about these Terms, please contact us:

Guided Path Terminal Cancer Support, Inc.
📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org

Donation Policy

Donation Policy

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Effective Date: 01/01/2024

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At Guided Path Terminal Cancer Support, Inc., we are deeply grateful for every contribution we receive. Your donations make it possible for us to provide compassionate care, emotional support, and essential resources to individuals and families facing terminal cancer across East Tennessee. This policy outlines how donations are accepted, used, and managed.

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1. Use of Donations

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All donations are used to support the mission and programs of Guided Path, which include:

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  • Providing care packages for patients, caregivers, and children

  • Offering peer-to-peer emotional support

  • Delivering patient navigation services

  • Educating communities and healthcare providers across 24 counties

  • Assisting with basic needs like transportation, groceries, and medical co-pays

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Unless otherwise specified by the donor, all contributions are considered unrestricted and will be directed where the need is greatest.

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2. Tax-Deductible Contributions

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Guided Path Terminal Cancer Support is a registered 501(c)(3) nonprofit organization. Donations are tax-deductible to the extent allowed by law. Donors will receive a written acknowledgment or receipt for each donation.

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3. Refunds and Cancellations

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Donations are generally non-refundable. If a donation is made in error or if you believe there has been an unauthorized transaction, please contact us within 15 days at:

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📧 info@guidedpathtcs.org
📞 423-438-3799

 

We will review each request on a case-by-case basis and issue refunds as appropriate.

 

4. Donor Privacy

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We are committed to protecting the privacy of our donors. We do not sell, trade, or share donor information with any third parties for marketing purposes. For more details, please see our Privacy Policy.

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5. Recurring Donations

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If you choose to set up a recurring donation, your payment method will be charged automatically according to the schedule you selected. You may cancel or change your recurring donation at any time by contacting us.

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6. In-Kind Donations

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We also accept in-kind donations such as goods or services that support our mission. For information on current needs or to arrange a donation, please email info@guidedpathtcs.org.

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7. Contact Information

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If you have any questions about your donation or this policy, please reach out to:

Guided Path Terminal Cancer Support, Inc.
📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org

Non Discrimination Statement

Non-Discrimination Statement

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Effective Date: 01/01/2024

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At Guided Path Terminal Cancer Support, Inc., we are committed to creating a welcoming, inclusive, and compassionate environment for all individuals. We do not tolerate discrimination of any kind and affirm the dignity and worth of every person we serve, employ, partner with, or engage as a volunteer.

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Guided Path does not discriminate on the basis of:

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  • Race

  • Color

  • National origin

  • Ethnicity

  • Age

  • Gender

  • Gender identity or expression

  • Sexual orientation

  • Disability

  • Marital or familial status

  • Religion or creed

  • Military or veteran status

  • Socioeconomic status

  • Diagnosis or health condition

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This commitment applies to all areas of our work, including service delivery, hiring and employment practices, volunteer engagement, fundraising, and community outreach.

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We believe that equity, accessibility, and inclusion are essential to fulfilling our mission—to provide compassionate, personalized support to individuals and families navigating the challenges of terminal cancer.

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If you have questions, concerns, or need additional support related to accessibility or inclusion, please contact us:

📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org

Accessibility Statement

Accessibility Statement

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Effective Date: 01/01/2024

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Guided Path Terminal Cancer Support, Inc. is committed to ensuring that our programs, services, and digital platforms are accessible to everyone, including individuals with disabilities. We believe in equal access to information, support, and resources for all members of our community—regardless of ability.

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Our Commitment:

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We strive to make our website, outreach materials, and events as inclusive and accessible as possible by:

  • Designing our website to be compatible with commonly used assistive technologies

  • Ensuring readability through font size, color contrast, and simple navigation

  • Offering alternative formats for printed materials upon request

  • Making reasonable accommodations for in-person services and events

  • Training staff and volunteers on inclusive communication practices

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Web Accessibility:

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We are working toward full compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to ensure an inclusive experience for all website visitors.

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If you encounter any content or features on our website that are not fully accessible, we welcome your feedback and are committed to addressing the issue promptly.

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Requesting Assistance:

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If you need accommodations, alternative formats, or support accessing any part of our website or services, please contact us:

📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org

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